Strategic plan 2024-2029

Reducing public risk and harm through leading regulatory approaches that serve the public and uphold ethical, professional practice.

• We will articulate and advance our risk-based regulatory approach to reduce risk and prevent harm.
• We will make informed decisions, driven by data and grounded in evidence.
• We will continually enhance our regulatory practices, ensuring they are aligned with leading professional, ethical and equitable practice.
• We will stay at the forefront of changes in our regulatory environment and actively adapt our approaches to ensure they remain relevant, effective and equitable.
• We will measure, assess, adjust and enhance our regulatory impact, striving for excellence in all we do.

Swiftly adapting to change, embracing technology for smarter work, managing growth effectively and always aiming for excellence.

• We will operate with agility to enable us to be prepared for the changing regulatory landscape and emerging technologies.
• We will allocate resources efficiently and proactively develop organizational capacity to serve evolving needs.
• We will implement service delivery standards and approaches that will result in an effective, timely and responsive organization.
• We will apply our learnings from First Nations, Inuit and Métis Peoples and principles of equity, diversity and inclusion to the standards and policies developed.
• We will build an equitable, diverse and inclusive workforce where all staff and Council have a sense of belonging and their talents contribute to organizational success.

Ensuring clear, accessible and ongoing communication that informs and listens to people and communities.

• We will clearly communicate our Code of Ethics and Standards of Practice to ensure people and communities are well-informed and provided with the right information.
• We will continue to create accessible and user-friendly resources that contribute to public protection.
• We will foster open dialogue with the public and the professions to continuously improve practices and respond effectively to the evolving needs of society.
• We will listen to the public and tailor our communication methods to meet diverse needs, utilizing various platforms and formats to effectively reach, inform and educate our communities.

Building strong relationships to enhance knowledge, improve professional standards and enhance public safety.

• We will collaborate and engage broadly with equity deserving groups, communities, the professions, organizations and individuals on relevant topics that protect and serve the public interest.
• We will strive to achieve equity for those who are currently and have historically been denied.
• We will work with First Nations, Inuit and Métis Peoples and actively address the Truth and Reconciliation Commission of Canada’s Calls to Action that apply to the work of the College.
• We will strengthen partnerships with government, regulators and others to learn and advance common goals.