Practice Notes: What Clients Are Sharing With The College

Practice Notes: What Clients Are Sharing With The College

The Professional Practice Department provides thousands of practice consultations every year. Most commonly, College registrants contact the Department with practice inquiries; however, employers and clients do so as well. These interactions offer unique opportunities to hear about client experiences and their perspectives on service delivery. These Practice Notes explore several recurring themes that have emerged from the Department’s conversations with clients. Clients will reach out to use Professional Practice staff as a sounding board. Clients may contact the Department to express concerns about the services they have received, to provide feedback, or to learn more about common or typical practices when working with College registrants. 

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PRACTICE NOTES: WHY YOU NEED TO PUT IN THE TIME BEFORE PRIVATE PRACTICE

PRACTICE NOTES: WHY YOU NEED TO PUT IN THE TIME BEFORE PRIVATE PRACTICE

Practice Notes is an educational tool designed to help Ontario social workers, social service workers, employers and members of the public gain a better understanding of recurring issues dealt with by the College’s Professional Practice Department and Complaints Committee that may affect everyday practice. The notes offer general guidance only and College registrants1 with specific practice inquiries should consult the College, since the relevant standards and appropriate course of action will vary depending on the situation.

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Practice Notes: Shattered Trust – The Sexual Abuse of Clients

Practice Notes: Shattered Trust – The Sexual Abuse of Clients

In 2022, the College saw a disturbing rise in sexual abuse-related complaints. Sexual abuse is one of the most egregious ways that registrants can harm their client and breach their professional obligations. This trend is alarming and more must be done to prevent the sexual abuse of clients and ensure that registrants maintain professional boundaries.

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Practice Notes: Administration of Naloxone

Practice Notes: Administration of Naloxone

Practice Notes is an educational tool designed to help Ontario social workers, social service workers, employers and members of the public gain a better understanding of recurring issues dealt with by the Professional Practice Department and the Complaints Committee that may affect everyday practice.

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